Effective July 1, 2026
Overview
This Billing & Payment Policy outlines the billing procedures, payment methods, and account responsibilities associated with services provided by Sunrise Marketing.
By using Sunrise Marketing products and services, customers agree to the terms outlined below.
Invoicing
Invoices are issued electronically through QuickBooks Online.
Customers will receive invoices and payment confirmations via email.
It is the customer’s responsibility to maintain current billing contact information and ensure invoices are received and reviewed promptly.
Accepted Payment Methods
Sunrise Marketing accepts:
- ACH Bank Transfer
- Credit Card
- Debit Card
Customers with recurring services may be required to maintain an active payment method on file.
Recurring Services
Recurring services may include:
- Mobile App Platform Subscriptions
- Grow Campaign Marketing Programs
- Website Hosting & Maintenance
- Website Content & Support Programs
- Newsletter Services
- AI Services
- Other subscription-based offerings
Recurring services are billed automatically according to the customer’s service agreement.
Payment Terms
Unless otherwise specified, invoices are due upon receipt.
Failure to maintain current payment information may result in delayed or unsuccessful payments.
Customers are responsible for notifying Sunrise Marketing of changes to billing information.
Failed Payments
If a payment cannot be processed due to:
- Expired credit card
- Declined payment
- Insufficient funds
- Invalid account information
- Bank rejection
Sunrise Marketing may attempt to reprocess the payment.
Customers may be contacted to update billing information if payment issues occur.
Past Due Accounts
Accounts with outstanding balances may be subject to service restrictions or suspension.
More Than 30 Days Past Due
Sunrise Marketing may suspend:
- Support services
- Newsletter services
- Content updates
- Marketing services
More Than 60 Days Past Due
Sunrise Marketing may suspend:
- Website services
- Mobile applications
- Hosting services
- Subscription-based services
More Than 90 Days Past Due
Sunrise Marketing reserves the right to:
- Terminate services
- Cancel subscriptions
- Refer balances for collection
- Pursue other remedies available under applicable law
Service Restoration
Services suspended due to nonpayment may be restored after outstanding balances have been satisfied.
Additional administrative or reactivation fees may apply when extensive work is required to restore services.
Pricing Changes
Sunrise Marketing periodically reviews pricing to reflect changes in technology, labor, software licensing, vendor costs, platform enhancements, and market conditions.
Customers will be notified in advance of any pricing adjustments affecting recurring services.
Billing Questions
Customers with billing questions or account concerns are encouraged to contact Sunrise Marketing as soon as possible.
We are committed to working with customers whenever reasonable arrangements can be made in advance.
Contact Information
Questions regarding billing or payment policies may be directed to Sunrise Marketing through the contact information available on our website.